Shipping & Returns 

Orders are processed and shipped between 2-4 days, but will still follow the standard 5-10 business day delivery schedule. For any issues in regards to returning product please email Taylorwatsonart@gmail.com with the subject title “Returns.” Please include the order number and reason for returning product. Emails are answered within 24-48 hours.

Refunds

The customer will get a confirmation email about refund status once the item(s) in question has been received and inspected. Once refund has been approved, the refund amount (not including shipping cost) will automatically be applied to the customer’s credit card or original payment method.

Custom Work

Custom orders are not eligible for refunds or returns.

Cancellations are accepted only within 48 hours after Oder has been placed. There is a required NON-REFUNDABLE deposit of half of the total price of the custom piece once details of the commission has been approved. Upon approval the customer has 48 hours for any cancellations or inquiries of the commissioned piece. After the 48 hour window has passed, the deposit is no longer refundable.